FAQs

Do I need any surfing experience to join a lesson?

No experience needed at all. We welcome complete beginners through to improvers. Our instructors tailor each lesson to the group’s ability so everyone feels safe, supported, and challenged at the right level.

What ages do you teach?

We teach children from 4 years old and up.
For group lessons, children under 10 years old must have a non-surfing parent or guardian in the water during the session. We provide the accompanying adult with a wetsuit free of charge.

Do I need to be able to swim?

Yes. All participants must be able to swim at least 25 metres unaided and feel comfortable in open water.

What’s included in the lesson?

All surf lessons include:

  • A qualified surf instructor

  • Surfboard

  • Wetsuit

  • Safety briefing and beach instruction

Just bring swimwear, a towel, and something warm for afterwards.

What if the weather or surf conditions are bad?

If conditions are unsafe for surf instruction, we’ll cancel the lesson and offer:

  • a credit note, or

  • the option to reschedule to another suitable date

Rain alone does not mean a lesson will be cancelled.

What is your cancellation policy?

  • Cancellations or changes made more than 72 hours before the lesson start time are eligible for a credit note

  • Changes made within 72 hours of the lesson are non-refundable

  • No-shows are charged in full

We recommend taking out suitable travel or activity insurance when booking.

How long are credit notes valid for?

Credit notes are valid until the end of the following season.
They are non-refundable but can be transferred to someone else.

Can I transfer my booking to someone else?

Yes. If you can’t attend, you may transfer your booking to another person. Just let us know in advance so we can update our records.

What time should I arrive?

Please arrive at least 20 minutes before your lesson start time to allow for check-in, changing, and safety briefings.

Do you offer private or group lessons?

Yes. We offer:

  • Group surf lessons

  • Private 1:1 or small group lessons

  • Kids lessons

  • Large group, school, and corporate sessions

Visit our lessons pages or contact us if you’re unsure what’s best for you.

Are there any medical conditions I should declare?

Yes. You must inform us of:

  • Any medical conditions

  • Injuries

  • Allergies

  • Medication you’re taking

For participants under 18, this responsibility lies with the parent or guardian.

Can I surf if I’m pregnant or injured?

For safety reasons, you should not participate if you:

  • are pregnant

  • have a heart condition

  • have an injury or illness that may affect your physical ability

If unsure, please check with a medical professional before booking.

What if I arrive late?

Late arrivals may miss part or all of the lesson and cannot be refunded or rescheduled, as sessions run to strict timings for safety and group management.

How do I book?

You can book online via our website or contact us directly if you have questions, group enquiries, or special requirements.